Witton Medical Centre in Witton, Blackburn is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 8th November 2016
Witton Medical Centre is managed by Witton Medical Centre.
Contact Details:
Address:
Witton Medical Centre Preston Old Road Witton Blackburn BB2 2SU United Kingdom
Letter from the Chief Inspector of General Practice
We carried out an announced comprehensive inspection at Witton Medical Centre on 2 August 2016. Overall the practice is rated as good.
Our key findings across all the areas we inspected were as follows
There was an open and transparent approach to safety and an effective system in place for reporting and recording significant events.
Risks to patients were assessed and well managed.
Staff assessed patients’ needs and delivered care in line with current evidence based guidance. Staff had been trained to provide them with the skills, knowledge and experience to deliver effective care and treatment.
Patients said they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment.
Information about the services provided and how to complain was available and easy to understand. Improvements were made to the quality of care as a result of complaints and concerns.
Patients said they found it easy to make an appointment with a named GP and there was continuity of care, with urgent appointments available the same day.
The practice had good facilities and was well equipped to treat patients and meet their needs.
There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from staff and patients, which it acted on.
The provider was aware of and complied with the requirements of the duty of candour.
We saw one area of outstanding practice:
The practice was given a silver award for quality for teaching practise for medical students during 2014/15 by the University of Manchester
The areas where the provider should make improvements are :
Carry out a regular audit for infection prevention and control
Facilitate full analysis and review of significant events in order to identify trends
Raise the awareness for patients to the availability of chaperones
Introduce easy to read information for people with learning disabilities.