This practice is located on two floors. All facilities were provided on the ground floor and were accessible to people who have restricted mobility. The premises consisted of a reception area, waiting area, treatment rooms, a decontamination room and a toilet.

The dental team consisted of four dentists and three dental nurses. All the staff were registered with the General Dental Council.

We found that people were informed of their treatment options and their consent for treatment was obtained. One person who used the service said, "I was made aware of my treatment options and the cost.”

We found that the decontamination process for dental instruments was satisfactory to reduce the risk of cross infection. One person told us, “The hygiene standard is absolutely fantastic.”

The staff recruitment practices ensured that all staff were suitable to work at the practice.

The practice had an effective quality assurance monitoring system in place to ensure people were not at risk of inappropriate care or treatment.