Woodlands Primary Care in Sidcup is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. The last inspection date here was 9th April 2020
Woodlands Primary Care is managed by Woodlands Primary Care.
Contact Details:
Address:
Woodlands Primary Care 146 Halfway Street Sidcup DA15 8DF United Kingdom
Letter from the Chief Inspector of General Practice
We carried out an announced comprehensive inspection at Woodlands Primary Care on 15 July 2015. Overall, the practice is rated as good.
Please note that when referring to information throughout this report, for example any reference to the Quality and Outcomes Framework data, this relates to the most recent information available to the CQC at that time.
Our key findings were as follows:
There were systems in the practice to ensure safe care, which was supported by detailed policies.
The practice reviewed untoward incidents and applied lessons learned.
The practice building was clean and had been designed to ensure that it was fit for purpose.
The records and audits that we saw showed good outcomes for patients in line with national averages. Both proactive and reactive audits were in place at the practice.
Multidisciplinary meetings were held and care was planned and shared with healthcare providers in the community.
Patients at the practice stated that they were treated with dignity and respect, and that access to the surgery had improved following the introduction of walk in clinics.
Information about services and how to complain was available and easy to understand. This included the practice’s website which was thorough, clear and informative. Appointments could be made and prescriptions requested online.
There were clear vision and values in place at the practice which involved all staff.
Staff at the practice understood their roles and responsibilities and line management arrangements were clear.
There was a culture of openness and learning at the practice, and staff reported that they felt able to raise any issues of concern.
There were, however, areas of practice where the provider needs to make improvements.
Importantly, the provider should:
Ensure that personal development plans for staff in the practice are signed by the appraiser and the person being appraised.
Keep accurate records of checks and tests such as fire alarm tests and cleaning checklists.
Ensure that clinical staff in the practice undertake life support training annually.
©2019 Care Services, all rights reserved. No part of this website may be reproduced without permission of the copyright holders.
