We spoke with two people using the service and four members of staff on the day of the visit. People using the service that we spoke with were positive. Some comments included "I’m generally happy” and “It’s all been fine, I’m happy with it”. People that we spoke with told us that they felt their privacy and dignity was respected.

We found that care and treatment was planned and delivered in a way that ensured people's safety and welfare. When we spoke with people they confirmed that they had been able to make decisions around the treatment they received. A comment from one person we spoke with included “Things are explained to me well by the dentist. There is enough information around”.

We found that there were effective systems in place to reduce the risk and spread of infection.

People were positive about the staff's abilities. One comment included “The staff here are always nice and polite and the dentist I see is very good”. Staff told us that they felt supported in their roles.

We found that the provider had an effective system to regularly assess and monitor the quality of service that people received.